Shipping
Shipping & handling is FREE for any order within the *Continental U.S. only, excluding Hawaii, Alaska, Puerto Rico and the Virgin Islands. Orders being shipped to Hawaii, Alaska, Puerto Rico and the Virgin Islands will be charged a flat rate of $5.95 per order regardless of how many products in the order. If ordering online, your charges will appear upon Checkout. All orders shipped to Hawaii, Alaska, Puerto Rico and the Virgin Islands will be sent by USPS Priority Mail.
Our FREE SHIPPING in the 48 contiguous United States will be generally USPS Priority Mail or USPS First Class Mail from the US Postal Service. Packages over 3lbs will generally ship UPS Ground. If an order is shipped to you at no charge and is undeliverable, unclaimed or refused, your credit card will be charged a $5.95 shipping fee.
Military Addresses: If you are stationed at a military address overseas, your order will be sent via USPS Priority Mail. USPS Priority Mail to overseas military addresses usually arrives within 7-18 business days; however, it is not guaranteed and it cannot be tracked. Your shipping charges will be charged a flat rate of $5.95 per order regardless of how many products in the order. You will receive an e-mail when your order is shipped. The US Postal Service does not offer package tracking for military addresses.
NOTE: Orders ship within 1-3 business days. We ship Monday through Friday, excluding US Government holidays. If your address cannot be verified by our address verification system, your order may be delayed while we contact you to confirm the address.
If your delivery address is a United States P.O. Box, your order will be sent via USPS Priority Mail. YOU MUST SELECT USPS PRIORITY MAIL. USPS Priority Mail usually arrives within 1-3 business days. UPS cannot deliver to P.O. Boxes.
UPS Standard Shipping is FREE SHIPPING
• 2-7 business days depending on your zip code
• Alaska, Hawaii, Puerto Rico and Virgin Islands ship USPS Priority Mail for $5.95
• FPO, APO and all military bases ship USPS Priority Mail for $5.95
• Monday - Friday delivery
UPS 3 Day Select $12.95
• 3 business days after the day package leaves our shipping facility
• $12.95 per order regardless of how many products in the order
• Monday - Friday delivery
UPS 2nd Day Air $16.95
• 2 business days after the day package leaves our shipping facility
• $16.95 per order regardless of how many products in the order
• Monday - Friday delivery
Please note that all transit times are listed in business days. To select a different shipping option scroll down to the desired shipping option and choose the desired shipping option. Please note that if you live outside of the contiguous 48 states you must select "USPS Priority Mail" as your delivery option.
Shipping for orders under the weight of 3lbs will be shipped by USPS Priority Mail with Delivery Confirmation or First Class Mail with Delivery Confirmation. In certain cases orders under the weight of 3lbs might ship UPS Ground Service. We will choose the lowest cost carrier for your order at our discretion at the time the order is ready to be shipped. USPS Priority Mail and First Class Mail transit time is approximately 1-3 business days from our New York shipping facility. The US Postal Service does not guarantee delivery in 3 business days, sometimes it will take longer. The US Postal Service delivers to all 50 US States, Military addresses, and US Territories.You will be provided with a tracking number by e-mail as soon as your order is shipped from our warehouse.
Standard shipping for orders over the weight of 3lbs will be shipped by UPS Ground Service for most orders weighing over 3lbs. We will choose the lowest cost carrier for your order at our discretion at the time the order is ready to be shipped. UPS Ground service is guaranteed within 1-5 business days to all of the 48 contiguous states. Our warehouse is located in New York. UPS Ground delivery time will be dictated by your proximity to our facility. You will be provided with a tracking number by e-mail as soon as your order is shipped from our warehouse.
To view a map with UPS Ground transit times from our New York warehouse, please click here.
Special Order Items: We will be expanding our selection to include a vast amount of vitamin supplements that are distributed by Doctors and Health Care Professionals. If there are products that you want to special request please e-mail us at info@professionalbrands.net . Please include product and company and if possible UPC on product (which is the 12 digit associated with that particular product listed on the bottle…not all products will have 12 digit UPC number then just submit name of product and company).
Heat Sensitive Products We ship any product that is classified as “Heat Sensitive” on Monday, Tuesday and Wednesday only. Someone will need to be available to accept the package shortly after it is delivered, so that the product(s) can be refrigerated as soon as possible. All “Heat Sensitive” products will be shipped with an ice pack which may thaw during shipping but the product(s) will remain cool enough to retain its' viability. Please also note that “Heat Sensitive” products are non-returnable and non-refundable. If you have any questions please call us toll free at (866) 471-4634 (Monday - Friday 9 AM - 6 PM EST) or e-mail us at info@professionalsbrands.net.
Our FREE SHIPPING in the 48 contiguous United States will be generally USPS Priority Mail or USPS First Class Mail from the US Postal Service. Packages over 3lbs will generally ship UPS Ground. If an order is shipped to you at no charge and is undeliverable, unclaimed or refused, your credit card will be charged a $5.95 shipping fee.
Military Addresses: If you are stationed at a military address overseas, your order will be sent via USPS Priority Mail. USPS Priority Mail to overseas military addresses usually arrives within 7-18 business days; however, it is not guaranteed and it cannot be tracked. Your shipping charges will be charged a flat rate of $5.95 per order regardless of how many products in the order. You will receive an e-mail when your order is shipped. The US Postal Service does not offer package tracking for military addresses.
NOTE: Orders ship within 1-3 business days. We ship Monday through Friday, excluding US Government holidays. If your address cannot be verified by our address verification system, your order may be delayed while we contact you to confirm the address.
If your delivery address is a United States P.O. Box, your order will be sent via USPS Priority Mail. YOU MUST SELECT USPS PRIORITY MAIL. USPS Priority Mail usually arrives within 1-3 business days. UPS cannot deliver to P.O. Boxes.
UPS Standard Shipping is FREE SHIPPING
• 2-7 business days depending on your zip code
• Alaska, Hawaii, Puerto Rico and Virgin Islands ship USPS Priority Mail for $5.95
• FPO, APO and all military bases ship USPS Priority Mail for $5.95
• Monday - Friday delivery
UPS 3 Day Select $12.95
• 3 business days after the day package leaves our shipping facility
• $12.95 per order regardless of how many products in the order
• Monday - Friday delivery
UPS 2nd Day Air $16.95
• 2 business days after the day package leaves our shipping facility
• $16.95 per order regardless of how many products in the order
• Monday - Friday delivery
Please note that all transit times are listed in business days. To select a different shipping option scroll down to the desired shipping option and choose the desired shipping option. Please note that if you live outside of the contiguous 48 states you must select "USPS Priority Mail" as your delivery option.
Shipping for orders under the weight of 3lbs will be shipped by USPS Priority Mail with Delivery Confirmation or First Class Mail with Delivery Confirmation. In certain cases orders under the weight of 3lbs might ship UPS Ground Service. We will choose the lowest cost carrier for your order at our discretion at the time the order is ready to be shipped. USPS Priority Mail and First Class Mail transit time is approximately 1-3 business days from our New York shipping facility. The US Postal Service does not guarantee delivery in 3 business days, sometimes it will take longer. The US Postal Service delivers to all 50 US States, Military addresses, and US Territories.You will be provided with a tracking number by e-mail as soon as your order is shipped from our warehouse.
Standard shipping for orders over the weight of 3lbs will be shipped by UPS Ground Service for most orders weighing over 3lbs. We will choose the lowest cost carrier for your order at our discretion at the time the order is ready to be shipped. UPS Ground service is guaranteed within 1-5 business days to all of the 48 contiguous states. Our warehouse is located in New York. UPS Ground delivery time will be dictated by your proximity to our facility. You will be provided with a tracking number by e-mail as soon as your order is shipped from our warehouse.
To view a map with UPS Ground transit times from our New York warehouse, please click here.
Special Order Items: We will be expanding our selection to include a vast amount of vitamin supplements that are distributed by Doctors and Health Care Professionals. If there are products that you want to special request please e-mail us at info@professionalbrands.net . Please include product and company and if possible UPC on product (which is the 12 digit associated with that particular product listed on the bottle…not all products will have 12 digit UPC number then just submit name of product and company).
Heat Sensitive Products We ship any product that is classified as “Heat Sensitive” on Monday, Tuesday and Wednesday only. Someone will need to be available to accept the package shortly after it is delivered, so that the product(s) can be refrigerated as soon as possible. All “Heat Sensitive” products will be shipped with an ice pack which may thaw during shipping but the product(s) will remain cool enough to retain its' viability. Please also note that “Heat Sensitive” products are non-returnable and non-refundable. If you have any questions please call us toll free at (866) 471-4634 (Monday - Friday 9 AM - 6 PM EST) or e-mail us at info@professionalsbrands.net.