Return Policy
60 DAY RETURN POLICY
Central Medical will accept returned items within 60 days of receipt for a full refund minus any shipping fees incurred. Sorry refrigerated products and special orders are NOT returnable OR refundable. We must receive these products unopened and in new condition, therefore, the label should be reviewed prior to opening a product. In case of a manufacturer’s defect a call tag will be issued to you for product return and full refund will be issued when product is received at Central Medical.
Items must be properly packaged and returned at the customer's expense.
Return Instructions:
1. Place items you are returning tightly and securely in a package or box. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
2. Indicate whether you would like an exchange or a refund.
3. Make a copy of the invoice that came with your original order, highlight the items you are returning, and place the copy of the invoice in the package or box with the products.
4. Use the mailing address label below to address your return shipment.
5. Take the package to your preferred shipping location to have it delivered to us.
Central Medical
955 Yonkers Avenue
Yonkers, N.Y 10704
If you have any questions please call us toll free at (866) 471-4634
Monday - Friday 8:30 AM - 5 PM EST or e-mail us at info@professionalsbrands.net within 60 days of the shipment date to receive authorization and return instructions.
Central Medical will accept returned items within 60 days of receipt for a full refund minus any shipping fees incurred. Sorry refrigerated products and special orders are NOT returnable OR refundable. We must receive these products unopened and in new condition, therefore, the label should be reviewed prior to opening a product. In case of a manufacturer’s defect a call tag will be issued to you for product return and full refund will be issued when product is received at Central Medical.
Items must be properly packaged and returned at the customer's expense.
Return Instructions:
1. Place items you are returning tightly and securely in a package or box. Make sure all items are packed tightly and securely. We are not responsible for breakage during shipment of returned items.
2. Indicate whether you would like an exchange or a refund.
3. Make a copy of the invoice that came with your original order, highlight the items you are returning, and place the copy of the invoice in the package or box with the products.
4. Use the mailing address label below to address your return shipment.
5. Take the package to your preferred shipping location to have it delivered to us.
Central Medical
955 Yonkers Avenue
Yonkers, N.Y 10704
If you have any questions please call us toll free at (866) 471-4634
Monday - Friday 8:30 AM - 5 PM EST or e-mail us at info@professionalsbrands.net within 60 days of the shipment date to receive authorization and return instructions.